Refund policy
Return and Refund Policy
Last updated: September 15, 2026
At Zavqora, we want you to be satisfied with your purchase. Because our products are digital products that are delivered electronically, please read the following refund terms carefully.
Digital Products
All products sold through Zavqora are digital products. Once your payment has been successfully processed, the purchased product may be delivered or made available for download immediately.
Due to the nature of digital products, all sales are generally final and non-refundable once the product has been accessed, downloaded, or delivered, except where required by applicable law.
Refund Requests
We may consider refund requests in the following situations:
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You received the wrong digital product.
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The purchased file is technically defective and we are unable to provide a working replacement.
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You were charged more than once for the same purchase due to a technical or payment error.
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A refund is required under applicable consumer protection law.
Refund requests should be submitted within 14 days of the purchase.
When contacting us, please provide:
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Your order number
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The email address used for the purchase
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A brief description of the issue
Non-Refundable Situations
Refunds generally will not be provided when:
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You have already downloaded or accessed the digital product and simply changed your mind.
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You purchased the product by mistake after reviewing its description.
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You no longer need or want the product.
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The product was purchased using incorrect information provided by the customer.
Refund Processing
If your refund is approved, the refund will be issued to the original payment method used for the purchase.
Processing times may vary depending on your payment provider or financial institution.
Contact Us
If you have any questions regarding a refund or your order, please contact us:
Email: support@zavqora.shop
We will review your request and respond as soon as reasonably possible.